Refund & Return Policy

At LadyOutfitGuide we design women's clothing for everyday confidence, and we want you to love every piece you order. If the fit, fabric, or style is not right, our return and refund policy keeps things simple for shoppers across the United States and the European Union. This page explains the return window, what qualifies, how to start a return, and when refunds arrive.

30-Day Return Window

You can request a return for most women's apparel within 30 days of the delivery date. The return clock starts the day your tracking shows "delivered." This covers dresses, tops, graphic tees, knitwear, and casual separates purchased at ladyoutfitguide.com. Requests submitted after 30 days can only be reviewed at our discretion.

What Qualifies for a Return

• Items are unworn, unwashed, and undamaged, with the original tags still attached.
• Regular-priced women's fashion and most marked-down items unless the listing states "final sale."
• Items received in the wrong size, color, or style versus what you ordered.

What Does Not Qualify

• Items marked final sale at checkout.
• Lingerie, swimwear, and earrings, returned for hygiene reasons once the seal is opened.
• Garments worn, washed, stained, or with removed tags.

How to Start a Return — Step by Step

1. Email support@dailyladystyle.com with your order number and the item you want to return.
2. Tell us the reason (wrong size, changed mind, defective) and whether you prefer a refund or exchange.
3. Our team replies within one business day with a US return label or EU return instructions.
4. Pack the item with tags and drop it at the carrier; for EU returns, use the courier we specify.
5. Once received and inspected, we process your refund or ship the exchange.

Refunds — Timeline & Method

After we receive and inspect the returned women's clothing, we issue a refund to your original payment method within 5–10 business days. Depending on your bank or card issuer, the amount may take a few extra days to appear. Shipping fees from the original order are non-refundable unless the return is due to our error or a defective item.

Free Size Exchanges

Ordered the wrong size? We offer a free size exchange on eligible women's tops and dresses, subject to stock. Request the exchange in your return email. If the requested size is sold out, we automatically process a full refund instead — no extra steps needed.

International Returns — United States & EU

Customers in the United States and the European Union follow the same 30-day window. For defective or incorrect items, return postage is on us. For change-of-mind returns, the customer covers the return postage. Import duties paid at checkout are handled per your local customs rules and are not refunded by LadyOutfitGuide.

Damaged, Stained, or Wrong Items

Receive a damaged, stained, or wrong item? Send a clear photo to support@dailyladystyle.com within 7 days of delivery. We ship a free replacement or issue a full refund, including the original shipping cost — your choice.

Refund Status & Delays

Most refunds clear within 10 business days of inspection. If it has been longer, email us with your return tracking number and we will trace it with the carrier. We never ask for your password or full card number by email.